Privacy Policy

At Tutorfolk, your privacy is important to us. We are committed to protecting your personal information and ensuring transparency about how it is collected, used, stored, and shared. This Privacy Policy explains our data practices whenever you visit our website, explore our learning programs, submit an inquiry, request information, book a trial lesson, or communicate with us about tutoring services. By accessing or using Tutorfolk, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described below.

1. Information We Collect

To provide a smooth and personalized learning experience, we may collect different types of information depending on how you interact with Tutorfolk and our tutoring services. This may include personal information such as your name, email address, phone number, age, parent or guardian details, learning preferences, educational background, subjects of interest, and any information you voluntarily provide when submitting an inquiry, requesting a consultation, booking a trial lesson, or contacting us. We may also collect certain technical information automatically, including your IP address, browser type, operating system, device information, pages visited, session duration, referral sources, and interactions with our website. This information helps us understand how visitors use our website and improve its overall performance.

2. How We Use Your Information

We use the information we collect to provide, manage, and improve Tutorfolk's educational services while creating a supportive experience for students and parents.

Your information may be used to:

• Respond to student and parent inquiries.

• Understand individual learning requirements and preferences.

• Recommend suitable tutoring programs and lessons.

• Arrange trial sessions and consultations.

• Communicate lesson schedules, updates, and important announcements.

• Provide learning support and educational resources.

• Maintain student and enrollment records.

• Improve our website, programs, and overall learning experience.

• Send educational updates and newsletters if you have opted in.

• Detect and prevent fraudulent or unauthorized activity.

• Comply with applicable legal and regulatory obligations.

We only use your information for legitimate educational and business purposes and in accordance with applicable privacy laws.

3. Cookies & Tracking Technologies

Tutorfolk uses cookies and similar technologies to improve website functionality and enhance your browsing experience. Cookies help us remember your preferences, understand visitor behavior, analyze website traffic, improve website performance, and measure the effectiveness of our content and communication efforts. You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and performance of some features on our website.

4. Payment Information

For your security, Tutorfolk does not store complete credit or debit card information. If payments are collected through our website or tutoring services, they may be processed securely through trusted third-party payment providers that use appropriate security practices. These providers handle payment information in accordance with their own privacy and security policies.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information when necessary with trusted service providers that help us operate Tutorfolk and deliver our services, including:

• Website hosting providers.

• Payment processing services.

• Analytics platforms.

• Email and communication services.

• Scheduling and booking platforms.

• Online learning and educational tools.

• Customer support services.

• Legal authorities when required by applicable law.

These partners may access your information only when necessary to provide their services and are expected to maintain appropriate security and confidentiality standards.

6. Data Security

Protecting the personal information of our students, parents, and visitors is a priority for Tutorfolk. We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, misuse, disclosure, alteration, or destruction. Although we take appropriate precautions, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to provide our tutoring services and fulfill the purposes described in this Privacy Policy. Information may also be retained where required to comply with legal obligations, maintain student records, resolve disputes, manage enrollment details, or protect our legal rights. Once your information is no longer required, we will take reasonable steps to securely delete or anonymize it where practicable.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Access your personal information.

• Request corrections to inaccurate or incomplete information.

• Request deletion of your personal data.

• Withdraw consent for marketing communications.

• Request a copy of your personal information.

• Object to or restrict certain data processing activities where permitted by law.

Parents or legal guardians may also exercise applicable privacy rights on behalf of their children. We will respond to applicable privacy requests within a reasonable timeframe and in accordance with relevant laws.

9. Third-Party Websites

Our website may contain links to third-party websites, educational resources, online learning platforms, or other external services for your convenience. These websites operate independently from Tutorfolk and maintain their own privacy policies. We encourage you to review those policies before sharing any personal information, as we are not responsible for their content, privacy practices, or security.

10. Children's Privacy

Tutorfolk provides educational information and tutoring services that may be accessed by students under the age of 18. We are committed to handling children's personal information responsibly and in accordance with applicable privacy laws. Where required, we seek appropriate consent from a parent or legal guardian before collecting or processing a child's personal information. Parents and legal guardians may contact us to review, correct, or request the deletion of their child's personal information, subject to applicable legal requirements.

11. International Data Transfers

Depending on where you access Tutorfolk, your information may be processed or stored in countries other than your own. When personal information is transferred internationally, we take reasonable measures to ensure that your data receives an appropriate level of protection consistent with applicable privacy laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our tutoring services, website features, technology, legal requirements, or business practices. Any updates will become effective upon publication on this page unless otherwise stated. We encourage students and parents to review this Privacy Policy regularly to stay informed about how their personal information is protected.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us through the contact form available on the Tutorfolk website. Whether you are a student, parent, or visitor, we will make reasonable efforts to respond to your inquiry as quickly as possible.